A free interpreting service is available for patients using GP services.  This includes interpreting for people who are deaf or deaf/blind.

Some patients are happy to bring a companion to their appointment to act as interpreter but we do understand you may have occasions when this is not appropriate and prefer the assistance of a 3rd party interpreting service.

PLEASE NOTE WE DO NOT ALLOW CHILDREN TO ACT AS INTERPRETERS DURING YOUR TREATMENT OR APPOINTMENTS.

If you wish to have an interpreter please let a member of our reception team know when booking your appointment and this will be arranged free of charge.

Non-English Speakers

If English is not your first language, we offer the option of telephone interpreting services.  We ask that when you are arranging an appointment that you inform the receptionist you require an interpreter and which language you will require.  This information will be shared with the GP your appointment is scheduled with and will give them time to set up the interpreter call.

Telephone interpreting services are provided by The Big Word.

Face to face interpreting services are provided by Health & Social Care Board Interpreter Service.

Please be assured that anything discussed via an interpreter will be held in the strictest confidence by the interpreter.

British Sign Language/Irish Sign Language

If you have a hearing disability and would benefit from a BSL/ISL interpreter, please make us aware prior to your appointment so we can arrange an interpreter to be present.

The service is provided by Interpreter Now and more details can be found by clicking here.

Sight Impairment

The staff are happy to assist patients with sight impairment whenever required.  

Disability Access

The surgery is fully accessible to patients with mobility issues.  We have a wheelchair available for patients for use in the surgery.  Please speak to a receptionist if this is needed prior to your attendance at the surgery.